MaidServe’s Booking Process for Home and Office Cleaning
MaidServe is a cleaning agency that connects people in need of cleaning services with professional cleaning companies. Our goal is to be your one stop agency for all your home and office cleaning needs. We want to eliminate your headache and time spent searching and calling multiple companies to complete your various cleaning tasks. That’s why we work with multiple professional companies that specialize in house cleaning, office cleaning, carpet cleaning, disinfecting and window cleaning just to name a few. Our customer service is second to none and we strive to provide a smooth and easy transaction by being your liaison. The service providers are professionals at what they do and bring their own necessary equipment and supplies to get the job done. Want to use your own supplies? Not a problem. Your cleaning professionals will work with you to accommodate. Have any special needs? Not a problem. You can discuss directly with the cleaning professionals or have us be the one to coordinate.
Your price will depend on the type of services that you need and what the cleaning vendors charge for such a service. Our goal is to understand your needs and connect you with the right company. Your quoted price will include the cleaning fees set by the service provider, our service fees and processing fees. We strive to be transparent and provide sensible and affordable service fees.
Our Satisfaction Guarantee:
If for any reason we do not deliver on what you as the client asked of us or if we mismatch you with the vendor, we will make every attempt to correct our mistake or refund the service fee. If for any reason you’re not completely satisfied please call or email us and one of our friendly customer service representatives will be here to help.
Attention to Detail & Customer Service:
MaidServe works closely with clients and professional service companies to make sure there is a smooth transaction and a clear understanding of service needs and pricing. Our friendly customer service reps will ask clients detailed questions about their project needs and goals so that they can fully understand the scope of the work and match the client with the appropriate service provider. The customer service reps are here to be the liaison from the first call till the service is completed. They are fully trained and have a high understanding of what each job requires. Our ultimate goal is to provide a hassle-free environment for all parties involved. Whether you’re a client or a service provider, when working with our agency you can be sure that you’re dealing with somebody who’s professional and trustworthy.